COVID-19 Policy

Last updated: November 4, 2022

Dear Clients,

Based on recent changes to restrictions on veterinary hospitals, below are some important updates to our operating policies and operating hours.

SAFETY MEASURES TO KEEP EVERYONE SAFE

Urgent Care patients:

  • If possible, please call us at 778-432-4322 to let us know you are on the way so we can be prepared to meet you upon your arrival at the hospital.
  • When you arrive, please stay in your vehicle and call 778-432-4322 and we’ll come to you and advise you of the next steps.

Patients with SCHEDULED APPOINTMENTS:

When you arrive, please stay in your vehicle in our parking lot, call 778-432-4322 and we’ll come to you.

OPERATING HOURS

Urgent Care: Sunday to Thursday 9 AM-5PM
Neurology | Neurosurgery | Advanced Imaging: Monday to Thursday 8AM-6PM
Surgery: Monday to Thursday 8AM-4PM
Internal Medicine: Tuesday to Thursday 8AM-6PM; Friday 8AM-4PM
Critical Care: Sunday to Wednesday 8AM-6PM (limited cases, referral only)
Emergency Services: Temporarily Closed (Please check back for updates after November 15, 2022)

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

– Your dedicated team at WAVES